Frequently Asked Questions
Q: What conditions do osteopaths treat?
A: Osteopaths at Move Wise Osteopathy treat a wide range of musculoskeletal issues including neck and back pain, headaches, joint pain, sports injuries, repetitive strain injuries, and pregnancy-related discomfort. We focus on identifying the root cause and providing tailored treatment plans.
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Q: What are the consultation prices?
A: Our fees are: (updated 12/7/2025)
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Initial Consultation (up to 60 minutes): $110
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Standard Consultation (up to 30 minutes): $100
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Extended Consultation (up to 60 minutes): $125
Prices may vary; please contact us or check our website for the most up-to-date fees.-
Concessional discounts apply with a current health care card, student card or pension holder at the rate of $5 less​
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Q: What can I expect during my first osteopathy appointment?
A: Your initial consultation involves a thorough assessment of your health history, lifestyle, and a detailed physical examination. This helps us understand your condition and develop a personalised treatment plan focused on your goals.
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Q: Do I need a referral to see an osteopath?
A: No referral is needed to see an osteopath at Move Wise Osteopathy. You can book an appointment directly.
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Q: Is osteopathy covered by health insurance?
A: Many private health insurance policies include osteopathy cover. Check with your provider to confirm your level of rebate.
Q: What should I wear to my appointment?
A: Please wear comfortable clothing that allows easy movement, such as sportswear or loose-fitting clothes.
Q: How do I book an appointment?
A: You can book an appointment with Move Wise Osteopathy by calling us directly, through our website booking system, or via online platforms.
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Q: Can I use a Medicare plan for osteopathy?
A: Yes, if your GP has referred you under a Chronic Disease Management (CDM) plan, you are eligible for Medicare rebates for osteopathic care. At Move Wise Osteopathy, these appointments are bulk billed with a small gap fee of $40 per consultation. Please bring your referral and Medicare card to your appointment.
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​Q: What qualifications do osteopaths have?
A: Osteopaths in Australia complete a minimum of five years of university training in anatomy, physiology, pathology, diagnosis, and hands-on treatment. All our osteopaths are registered with the Australian Health Practitioner Regulation Agency (AHPRA).
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Q: What age groups do you treat?
A: We treat people of all ages, from children to older adults, tailoring care to each individual’s needs and health status.
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Q: What payment options are available?
A: We accept EFTPOS, credit card, and private health insurance claims on the spot through HICAPS.
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Q: Will I need imaging or X-rays?
A: In most cases, a thorough examination is enough to diagnose your issue. If we feel imaging is necessary, we can refer you for further investigations.
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Q: What is your cancellation policy?
A: We appreciate at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or missed appointments may incur a fee.
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Q: Is there parking and wheelchair access available?
A: Yes. Move Wise Osteopathy has convenient onsite parking and street parking nearby. Our clinic is wheelchair accessible, with step-free entry to ensure all patients can attend comfortably. If you have any specific access needs, please let us know when booking.